Store Policy

Terms and Conditions of Sale

Overview

The online shop of rideevolve.eu is managed by Innovation Distribution Service (I.D.S), located at Port de Plaisance, 44380 Pornichet, France, registered with St Nazaire RCS 527 622 813. Any order placed on this site implies prior acceptance of these terms and conditions. Consequently, the consumer acknowledges that their agreement to these terms does not require a handwritten signature, given their intention to purchase products online.

Consumers have the option to save or print these terms, and it is their sole responsibility to do so. Before placing an order, consumers confirm that the products purchased are not for professional use, and as such, they are entitled to specific consumer rights that would not apply if products or services were acquired for professional purposes.

Content of the Online Shop

The online shop provided by Innovation Distribution Service on rideevolve.eu includes:

Legal information for identifying Innovation Distribution Service accurately.
Descriptions of essential product characteristics.
Prices in Euros, including delivery costs where applicable.
Payment and delivery options.
Information on the right of withdrawal (Download the form here).
Offer and price validity periods.
Terms for contract termination if the contract is of indefinite duration or exceeds one year.

All information is presented in French. The consumer declares they possess full legal capacity to agree to these terms.

Contact for Assistance

For questions or concerns regarding an order, please contact us. We will do our best to ensure your satisfaction: Contact Us here.

Article 1: Entire Agreement

These terms and conditions represent the entire agreement between the parties. The consumer is deemed to accept these terms without reservation. No other terms, either general or specific, sent or given by the consumer will apply if they conflict with these terms.

Article 2: Purpose

These terms define the rights and obligations of the parties in the sale of goods and services provided by Innovation Distribution Service to the consumer.

Article 3: Contractual Documents

This contract includes the following documents in descending order of priority: the terms and conditions and the order confirmation. In case of conflict between the documents, the higher-order document prevails.

Article 4: Effective Date and Duration

These terms become effective upon the order confirmation and last for the duration required to provide the goods and services, including any warranties.

Article 5: Electronic Signature

The consumer’s double-click on the order confirmation page serves as an electronic signature with the same legal value as a handwritten signature.

Article 6: Order Confirmation

The contractual information will be confirmed via email no later than at the time of delivery or sent to the consumer’s specified address.

Article 7: Proof of Transaction

Electronic records kept in Innovation Distribution Service’s systems will serve as proof of communications, orders, and payments between the parties. Order forms and invoices are archived on reliable and durable media, which can be produced as legal proof.

Article 8: Product Information

8-a: Products are displayed on the website with details meeting the requirements of Article L 111-1 of the French Consumer Code, allowing consumers to understand essential product characteristics before confirming an order.
8-b: Offers are only valid while supplies last.

Article 9: Pricing

Prices are in Euros, including VAT, and are valid only on the date the consumer places an order. Price adjustments will reflect any VAT rate changes at the time of the order.

Article 10: Payment Methods

Consumers can select from available payment options listed on the order form, guaranteeing they have the required authorization for the chosen payment method.

Article 11: Product Availability

Orders are fulfilled within three days of placement. If a product is unavailable, the consumer will be notified promptly and can either cancel the order or select a replacement.

Article 12: Delivery Terms

Products are delivered to the specified address on the order form. Consumers must verify the condition of the package and contents at delivery, reporting any discrepancies to both the transporter and Innovation Distribution Service within one week.

Small and medium-sized packages are shipped via Colissimo with a 48-hour delivery timeline in France. In case of absence, packages may be collected at a nearby post office within 15 days.

Article 13: Delivery Issues Due to the Transporter

Any delivery issues (e.g., damaged or missing items) must be noted on the delivery receipt and reported to the transporter within two business days. A copy of the report should be sent to Innovation Distribution Service.

Article 14: Delivery Errors

Delivery errors must be reported to Innovation Distribution Service within one business day after receipt by calling 02 40 22 16 22 or emailing info@rideevolve.eu.

Article 15: Product Warranty

Consumers are entitled to a legal warranty against hidden defects. Product manufacturers are responsible for any damage caused by product defects, as indicated on the product’s packaging.

Article 16: Right of Withdrawal

Consumers have 14 days from receipt to return products at their expense, provided items are intact in the original packaging. Refunds or exchanges are offered, with refunds processed within 15-30 days.

Article 17: Force Majeure

Neither party is liable for non-performance due to unforeseen, unavoidable external events (e.g., natural disasters, strikes).

Article 18: Partial Invalidity

If any clause is found to be invalid, the remaining provisions will remain effective.

Article 19: Non-Waiver

Failure by either party to enforce any clause does not constitute a waiver of future enforcement of that clause.

Article 20: Titles

Clause titles are for reference only and do not affect interpretation.

Article 21: Governing Law

These terms are governed by French law. In case of a dispute, consumers should first seek an amicable solution with Innovation Distribution Service.

Article 22: Data Protection

Consumer data is used solely to process orders. Rights to access, correct, and object to data are in accordance with French Law No. 78-17.

For disputes, consumers may contact the FEVAD mediator or use the European ODR platform for online dispute resolution.